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Frequently Asked
Questions
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Where are you located?We are located in a small village by the beautiful Surrey Hills. We make and also hand pack our chocolate here.
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Does your chocolate taste like conventional chocolate?Our chocolate has a slightly different taste from conventional chocolate because we use organic, plant-based ingredients and natural sweeteners. We believe that the combination of high-quality ingredients and ethical production methods results in a unique, delicious flavor profile that is both delicious and sustainable. Many of our customers actually find that the taste is better because it's rich, creamy, and satisfying and they know they are consuming a product that is better for their health and the environment. It's a delicious way to break free from guilt!
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Should I store your chocolate in the fridge?Chocolate is best stored in a cool, dry place away from direct sunlight. Refrigerating chocolate can cause it to sweat and absorb other flavours from the fridge, which can alter its taste. However, if you live in a very hot climate, storing chocolate in the refrigerator can help prevent it from melting. We recommend storing our chocolate in a cool, dark cupboard or pantry between 16-20C. If you need to store it in the fridge, make sure it's well wrapped to prevent moisture or odours from getting in.
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Can I send you my recipe using your chocolate?We would love to see the creative and delicious recipes you come up with using our chocolate! You can share your recipes with us by emailing them to info@chocodoodledoo.co.uk. We will showcase the best recipes on our website, giving you the recognition you deserve as a talented chocolatier. To sweeten the deal, we will offer a special coupon code to everyone who shares a recipe with us. This coupon code will give you a discount on your next purchase from our website, as a way to thank you for sharing your culinary creations with us. So, get baking, and don't forget to snap a picture of your delicious chocolatey creations and share them with us! We can't wait to see what you come up with.
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Why your chocolate cost more than conventional chocolate?Our chocolate costs more than conventional chocolate because of our commitment to using the highest quality, organic, ethically sourced ingredients, as well as our focus on sustainable and ethical production methods. Unlike conventional chocolate, which often uses low-cost, conventional cacao and sweeteners, our chocolate is made with organic, plant-based ingredients that are grown and harvested with care for the environment and the farmers. We also use natural sweeteners, like coconut sugar, that are more expensive but provide a better, healthier taste. When you choose our chocolate, you're not just paying for the delicious taste, but also for the peace of mind that comes with knowing that your purchase supports fair wages, sustainable farming practices, and ethical treatment of animals.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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